Frequently Asked Questions

Here’s a helpful guide to answer your most common questions—from lab testing to what it feels like to work together

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FAQs

Here’s what you can expect when working with me — from where we meet, to what’s included, to how your journey unfolds.

Lab Testing & Process

  • Labs are not included, as they vary based on your needs. I’ll walk you through options and pricing during our consult.

  • Lab pricing depends on the specific test and your needs. Most functional lab panels range from $200 to $1,000.

    Examples include:

    • GI-MAP (gut health): ~$400–500

    • DUTCH Hormone Panel: ~$250–450

    • Micronutrient Testing: ~$250–600

    • Organic Acids Test (OAT): ~$300–400

    I partner with Rupa Health and Evexia Diagnostics, which offer wholesale pricing directly to you — no inflated costs or insurance hassles. Labs are paid via a secure link, and kits are shipped straight to your door.

    There are no hidden fees, and I do not mark up labs. You’ll only pay the actual lab cost plus a 3%–7% service fee added by the lab platform to cover processing and shipping.

  • Yes — both Rupa and Evexia add a small service fee (3%–7%) at checkout. This covers:

    • Processing your order

    • Shipping your test kit

    • Sample instructions

    • Lab-to-practitioner coordination and upload of results

    I always pass on direct-access pricing with full transparency — no markups.

  • Once we decide on your labs, you’ll receive a secure payment link from Rupa or Evexia. After payment, the kit is shipped to you. Once completed, results are securely shared with me and uploaded to your client portal for review.
    Note: It’s your responsibility to order and complete labs promptly to stay on track with your healing plan.

  • You are. I’ll guide you through the process, but it’s up to you to purchase and complete your lab kits so we can move forward without delay.

  • I’ll send reminders, but timely ordering and sample submission are your responsibility. Delays may impact the timeline of your care plan.

  • Labs are optional but highly recommended. They provide deeper insight and allow for a more precise, root-cause plan. Many clients start with a consultation and add testing later.

  • Perfect — I’ll review any relevant labs you’ve completed and incorporate them into your wellness plan.

  • Traditional medicine uses broad “normal” ranges based on sick populations. In functional medicine, we use optimal ranges — evidence-based markers of true wellness.

    I interpret your labs through this lens, alongside your history, symptoms, and terrain to identify root causes — not just manage symptoms.

 Membership & Payment Policies

  • We’re private pay only (no insurance), but you can request a superbill for potential reimbursement depending on your plan.

  • Memberships are billed monthly via Practice Better. If you’d like a customized payment schedule for a package, let’s discuss options during the Discovery Call.

  • Because your membership grants instant access to instructional materials and protocols, all sales are final. I’m happy to answer questions during a Discovery Call to ensure we’re a fit.

  • Each membership has a 3-month minimum. After that, you can cancel with 30 days written notice before your next billing cycle.

  • All services are virtual using Practice Better (HIPAA-compliant), so you can heal with guidance from anywhere in the U.S.

Working with Me & Expectations

  • No — All of my services are 100% virtual using Practice Better, a secure and HIPAA-compliant platform. You can work with me from anywhere in the U.S. and access your resources, meal plans, and protocols from your phone, tablet, or computer.

  • I use Practice Better, an all-in-one client portal. This is where you’ll:

    • Access your healing protocols and meal plans

    • Upload labs and track progress

    • Receive resources, checklists, and trackers

    • (If included in your tier) message me for lab clarification or book 1:1 calls

    It keeps everything organized in one place so your journey is seamless.

  • It depends on the tier you choose:

    • Tier 1 (Core Wellness Self-Guided): Step-by-step foundational healing method + full resource vault (meal plans, protocols, trackers).

    • Tier 2 (Protocol + Lab Interpretation): Everything in Tier 1 + a personalized lab-based protocol and targeted meal plans.

    • Tier 3 (VIP Health Membership): All Tier 1 & 2 benefits + quarterly 1:1 calls, priority messaging, and deep-dive protocols.

    1. You’ll get access to your client portal in Practice Better.

    2. Depending on your tier, your 9-Step Foundational Healing Method will unlock weekly OR your lab-based protocol will be loaded into your portal.

    3. You’ll receive clear next steps, starting with simple but powerful lifestyle shifts.

    4. If your tier includes labs, we’ll set those up right away.

    Your journey is structured but flexible so you won’t feel overwhelmed.

  • Yes! If you’re not ready for a membership, you can start with:

    • Functional Consultation ($295, 60 min): Deep dive into your symptoms, history, and lifestyle with tailored advice and lab recommendations.

    • Wellness Lab Review + Protocol ($297, 60 min): A focused session to interpret your labs and update your protocol.

    These are available a la carte, but most clients find ongoing support through membership creates the best results.

Expectations & Support

  • Healing isn’t linear. Some clients notice change within weeks; others need longer, especially with chronic symptoms. We’ll move at a pace that’s sustainable and respectful of your body’s capacity.

  • No — we go step-by-step. I focus on the most impactful changes first, gradually layering in new habits so your plan feels doable, not overwhelming.

  • I work with individuals who are committed to healing, especially in the areas of gut, immune, and terrain restoration. If you’re ready to take ownership of your wellness journey, I’d love to support you.

  • Absolutely. I collaborate respectfully with your medical team to support your healing naturally and safely, without conflict.

  • Not at all. Whether you’ve been diagnosed or are simply struggling with symptoms, we focus on root-cause healing — no label required.

  • As a functional wellness practitioner, I do not diagnose, treat, or cure medical conditions. Instead, I work to uncover root causes, support your body’s natural healing ability, and empower you through education and lifestyle changes.

  • My approach blends functional wellness, terrain theory, and faith-based, holistic healing. I focus on restoring your body’s natural balance through nutrition, detoxification, and lifestyle — not band-aid solutions. Every plan is customized and rooted in your unique story.

Client Responsibility Disclaimers

  • Client Follow-Up: You are responsible for attending sessions, completing protocols, and communicating any changes or concerns. Healing is a team effort — I’m here to guide and support you.

  • Supplement Responsibility: I may recommend supplements as part of your plan. You are responsible for purchasing them, and I’ll guide you on trusted sources.